![]() Louis, losing access to Amazon’s Alexa service made Mark Edelstein feel lonely and helpless. ![]() Peters, a 60-year-old game-experience designer. “I had to resort to getting a broom and dustpan," said Mr. He relies on an app on his phone to beckon the machine. Steve Peters of Los Angeles couldn’t tell his Roomba robot vacuum to clean up the blueberry-muffin crumbs that landed on his kitchen floor during breakfast. The outage of much of its network lasted most of the day and disrupted several of the tech giant’s services, as well as many of its corporate customers’ websites and apps.įor many consumers, it was an awakening to how many internet-enabled devices they now have in their homes and how much even some of their most basic daily needs depend on a connection to the cloud. Amazon Web Services is the largest cloud-computing service provider in the U.S.
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