This is a fatal error preventing product use. The results are the same with either source - the installation seemingly progresses until the Connect the Product screen progress indicator reaches 99%, at which point it gives an error message "An install operation took too long to execute. I have attempted, repeatedly, to install the software both from the disk that came with the printer and also from a download of the 126.6 mb HP Color LaserJet Pro MFP M477 Printer Series Full Software and Drivers. The printer and its software were previously used with a Windows 7 machine with no problem. I am attempting to install the software on a new HP Z240 workstation running Windows 10 (64 bit). The printer is a Color LaserJet Pro MFP M477fdn, approximately 3 months old. Like others who have posted here, I have been unable to get the printer software to complete installation.
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